174 verified customer reviews
Museum Pass Istanbul
Caterina Cattai Italy
All The guide are fantastic and very kind. They are prepared and Smart. We spent a really perfect day
Ashley- United States
We had a great experience having the Istanbul Welcome Card. Simeh was very helpful, responsive and communicative and patient with our many questions and went above and beyond helping us navigate our use of the IWC. Highly recommend!
Ich kann die Istanbul Welcome Card nur empfehlen. Macht die Besichtigungen und Fahrten mit öffentlichen Verkehrsmittel sehr einfach.
I bought the 5 day deluxe card as it included the travel pass with 20 trips. It was waiting on me when I arrived at the hotel and having the pass made access to all the locations visited so much easier. Clear instructions were sent if meeting guides in busy locations. Guide was excellent and on back of 2 trips with him, specifically booked another knowing it was with Emre. The travel pass gave me the confidence to use public transport without worrying about paying the right amounts or getting off at the right places. It made me more likely to venture out and make full use of all the trips. I used underground, trams funicular and ferries, great value and so useful.
Xavi - Spain
Very convenient if you want to see the main museums and historical sites in Istanbul. The things included in the card corresponded with the things we could visit. We also used the public transport card, which was very useful to reach the places that were far from the city centre. We would highly recommend this card.
I took the Deluxe package, it is a great dea to start your journey in Istanbul, especially if it is your first time, you have access to the main places. I would like thank specially Buse a wonderful person, very interesting and enthusiastic guide :) to thank to her i can bring back with me great memories. :)
Hanke - Germany
Its okay but some explanations are not clear. You can Visit cistern with a guide 2 times a day - on the Museum card it says its not included. Same for the cruise Ticket- you receive a small Voucher looks like advertise- nearly thrown away. Cards were not at the hotel When we arrived but a call was sufficient and cards were their after 15 Minutes allthough it was sunday evening.
Stephanie - Canada
Very satisfied to have bought the Istanbul welcome card (deluxe). The included public transport tickets are also very practical for visiting the differents area of Istanbul. Very good service !
Alexandra Tar - Hungary
It was a well-organized and smooth trip with istanbul card. The guided tours were really exciting. Thank you!
Una buena opción para balance entre sitios, transporte, tiempo y precio. Buenas indicaciones de los guías y asistencia oportuna. Thanks to Burhan at the Office and Hakan as our guide.
É stata una bellissima esperienza, la nostra guida Mehmet ci ha accompagnati per due giorni di visite nelle migliori attrazioni turistiche di istanbul. Guida estremamente preparata e disponibile. Grazie !
The tour was very nice, the information given were clear and the guide took time to explain. Very nice
Мы посетили Дворец Топ-Капы. Mehmet - настоящий профессионал своего дела. Очень интересно и познавательно. Спасибо большое.
The tour was amazing . Mehmet was very informative and very patient with the details. He is super fun to explore with. Highly recommend him.
Very nıce guıdes (ezgı and selahattın). Always frıendly and understandıng. Hıgly recommend.
Mehmet è stato davvero gentile, entusiasta di mostrarci istanbul nelle sue piú varie sfumature, capace di rispondere ad ogni nostra curiosità !
Mehmet è stato davvero gentile, entusiasta di mostrarci istanbul nelle sue piú varie sfumature, capace di rispondere ad ogni nostra curiosità !
Mehmet a été parfaıt en tout point. Mercı.
All the tours were very informative. The chance to walk around with a local made all the difference to my trip. Thanks Mehmet!
Claudi und Pascal
Mehmet war der beste Guide den wir hatten. Er hat sich sehr viel zeit genommen mit vielen interessanten Hintergrundinformationen. Ausserdem war er sehr witzig und freundlich. Wir kommen gerne wieder! Claudi und Pascal
Wir haben uns für die Deluxekarte entschieden, da alles enthalten war, was wir besuchen wollten. Oft hat uns Harkan durch diverse Sehenswürdigkeiten geführt. Er erzählte sehr unterhaltsam und interessant. Es waren sehr kurzweilige Führungen. Es wurden während der Führungen auch nette Gespräche geführt. Weitere Tipps hatte Harkan auch parat. Es war alles sehr gut organisiert. Alle waren freundlich und hilfsbereit. Auch die inkludierten Fahrkarten konnten wir gut nutzen. Die Investition ist absolut zu empfehlen.
Josephina - Australia
We visited Topkapi palace with harem. our guide Mehmet was excellent. I liked topkapi but harem was perfect. So many details we learn that. I recommend to all. Thanks for great service!!
Tomas - Holland
We did topkapi harem tour with Mehmet. Tour was amazingg especially harem is superb. Mehmet explained everything and answered all questions with kind. I heard so many stories and life about haremm.. looking forward to come istambull again. Thanks for everything mehmt!!!
Alejandro - Italy
Tour veramente interessante! Una parte della città molto diversa dalla città vecchia e la guida dice molte curiosità molto interessanti. Assolutamente suggerito!
Our tour guides were really communicative,helpful and really understood.The tour was condensed and lasting appropriate time so as to not get tired.The recommended tours were really representative to understand profoundly the cultural vibe in Istanbul.
Very good, saved us quing for tkts at all the attraction, the public transport tkts came in handy when we ran late for a tour and when we got tired of walking all day
Emre our guide was really knowledgeable and went the extra mile. It happens that I did more than one tour with him, there was no repetition, always focusing on the group and feeling the pulse. His love for his home and culture transpired. Also the welcome troup was very kind, welcoming and organized. Improvement could be done for handing over the Informationpackage when not staying in Hotel! Pick up at office when not yet having transportation card is tiresome. Yes I recommend the card to anyone.
Weronika - Poland
Everything was great. Fast delivery to the hotel. Guides were excellent, with a big knowledge. Special thanks for them: Ezgi, Emre and Oğuzcan. Excellent work. Really recommend.
It was very nice to visit with guides Mehmet and Ezge, they are very friendly and take time with you, the walking tour in galata was excellent, i recommand 100 %, they will give you the choice to taste some delight, go for it because they give you very nice places where you can buy very good quality delight in the egyptian bazaar, and good places to taste other food, very knowledgable ! I enjoyed the visits with ezge and Mehmet, thank you very much
Aminath - Maldives
This is first time for us in Istambul. We like soo mucj topkpi place with Mehmet. We visit harem too. Mehmet was soo helpful and amazing energy even this bad whether. Thanks a lot !!
Abhi - New York
The tour was amazing, our tour guide Mehmet provided so much color and life to the palace and harem tour we had a lovely time and would definitely recommend!
Elefterios Dakoutros - Greece
the topkapı tour by Ezgı was perfect. She was really frıendly and gave us many ınforomatıon. totally worth ıt.
Thierry bro - germany
Tolle Tour mıt Mehmet - jeder Zeıt gerne wıeder!
We visit hagia sophia with Mehmet. Hagia sophia was huge and so beautiful. He was so fun and talented. Unlucky second floor is closed but Mehmet told us second floor and i hope it will be open again. Thnaks mehmet for a great tour!!
Viktoria - Hungary
We had a wonderful tour of Hagıa Sofıa and Topkapı wıth Mehmet who was amazıng and had a great knowledge of hıstory. He was enthusıastıc and patıent wıth us. Thank you very much ,????
Eli Boston USA
Very professıonal. Very ınformatıve. Very convenıet and cost effectıve. Dont skıp the waikıng tours. Ezgı did a great job.
Mehmet was an amazing guıde. Very knowledgable and flexible too! Wıll do this agaın! Hıghly recommend Mehmet to you
Joseph rowney usa Colorado
Maria - Russia
The tour was ınterestıng, the guıde has really comprehensıve knowledge of Turkısh hıstory. Thank u Mehmet for thıs great experience!
Mehmet was a wonderful guıde - very knowledgable, frıendly, and a great sense of humor. I hıghly recommend him!!
Julian - Germany
Die Führungen durch die Hagia Sophia und den Topkapi Palast mit Emre und seinem Kollegen waren super interessant. Die Nutzung der öffentlichen Verkehrsmittel und der Fähre mit der Karte ist super easy. Sehr gut haben uns auch dieWalking Touren gefallen.
Ernesto - Spain
We spent three days visiting Istanbul and we decided to acquire Istanbul Welcome Card to get easier access to the main city monuments. I recommend this format access because you dont need to do queues or worry about get the entrance tickets, We were especially happy about our visit to the Topkapi Palace and Harem with our guide Can. He explained to us with deep level of detail the architecture, history and highlights of the palace. We definitely recommend the visit Topkapi with him!
Yunus Moosa - USA
Ordered online. Card was wait at the hotel. Registering the Istanbul Card was easy . Use the online portal, not the text message method. Tours and guides were all great. Highly recommend the Topkapi guided tour including the Harrem. Amazing! Definitely a great value and highly recommended!
We did spend 3 full days in Istanbul and took the delux card, which turned to be a great decision! Having the metro card delivered to the hotel and meeting the guides on the first morning for the tours was not only convenient but also extremely time efficient! All our guides were very competent and gave us a lot of interesting facts and information - Emre and Chan, but the highlight was Mehmet! He was so energetic and capturing story teller even at 47 degrees!! We got very lucky to have him as a guide in Topkapi palace and Harem. Thanks to him this turned out to be the best experience in Istanbul for us! Thank you Mehmet! Emre showed us the bazars and some secret passages and stunning views of Istanbul, as well as the Galata and Taksim area. He shared his knowledge of Istanbul and Turkish history as well the current state of the people, habits and much more. Thank you welcome card team, you made out stay so much more worth!
Katrin Bauer - Germany
Fantastisches Pauschalangebot Wirtschafts- und Garantieeintritt Danke ISTANBULWELCOMECARD Team
Nermin - Germany
We were very fortunate to meet three excellent and passionate tour guides on three different days, who share our interest in history. Highly recommended! Please book the deluxe card. It’s worth the money ten times over!
well worth getting and the guides were excellent. Because of covid then there were no long lines to fast track but overall we were very pleased with it
Very good guide Johann & verena
the Crad helped me a lot. Got free entrees, and discounts. And i had not to lookk for any tickets. Good informations also, very nice, would take it again at next visit. Top service!
Monika - Germany
in's Hotel, Karte nehmen und los! Läuft alles selbsterklärend, Karten für den ÖPNV sind selbsterklärend und super einfach anzuwenden. Die geführte Tour mit dem guide ist informativ und unterhaltsam. Allerdings fand ich Hagia Sofia zu kurz, da hätte ich gern mehr Zeit gehabt,zumal man ja mit dem Museumpass nur einmal rein darf, und nach der Hagia kommt ja die Basilica Cystern, die auch sehr sehenswert ist
Thomas - Deutschland
Die Karte war wie bestellt an der Hotelrezeption hinterlegt. Eintritt in die Museen wie beschrieben, wir haben aber nicht alle geschafft. Die Qualitität der Führungen (alle auf englisch) war sehr unterschiedlich: -Topkapi eine glatte 1 - Hagia Sophia eine 3 - Basilica Zisterne nur eine 4 Super pratikisch ist die Istanbul Card für die öffentlichen Verkehrsmittel. Wir sind in 5 Tagen damit viel unterwegs gewesen und haben das Guthaben nicht aufgebraucht.
You can save a lot of time by skipping the line to buy ticket.with the card you can enter directly.
Having these cards were very convenient and it made our trips around Istanbul extremely easy too. The transport card value had just enough for us to travel for 5 days around Istanbul. The museum cards got us into the most amazing tourist attractions around the area too, slipping the crazy queues and instantly immersing ourselves in the history. The guide was also great, conversing extremely well in English and shared valuable information about each attraction. One thing to note is that museums are closed on mondays and sometimes tuesdays so plan your itinerary according to that!
I purchased Istanbul Welcome Card (Deluxe) a day prior my arrival to Istanbul. They delivered the card to the hotel I booked in. It was fast transaction. My first tour was I'm Hagia Sophia. My tour guide is a lady. Her name is Ezge in Turkish or Melody in English. She was so fluent in English and very accomodating. The mosaic of Jesus and 2 emperor Justine and Constantine is so heart warming. I felt the holiness and the history just by looking at them. Further, the Holy Calligraphy of Allah Mohamed Ali Hassan and more are the biggest in the world. I went to Prince Island and spent my time riding a rented biked until 4:30 PM. Next day, I visited Topkapi Palace and my guide was the bearded guy. He taught us the history and time line of each architecture how once area differs from another because each courtyard or section of the palace has different function and was develop by different Sultans leaving their own footprint or legacy. It is worth a visit. It has a lot of similarity to the forbidden city of Imperial China. I thend went on Bosphorus tour. The reception of isntabul welcome card ask me to download the app. He recomended to sit on the right seat for a better view. The boat is branded TURYOL. It is near the fish and bread boat market. Thank you Melody, bearded guy and Istanbul Welcome Card. I went on solo travel so next time I will bring my family and friends and buy the same. Your services are beyond expectations.
Marie Christine Ile Maurice
Tres bon plan ce pass. Les coupes files sont indispensables si on ne veut pas faire la queue des heures meme en dejors des periodes touristiques , car il y a tjrs des touristes ! Economique aussi quand on ajoute le prix d’entree de tous les batiments, on est gagnant. J’ai bien aimé la guide Esin , jolie , agreable qui parlait tres bien l’anglais et qui savait raconté les histoires ! Elle s’est aussi donné de la peine pour nous conseiller en dehors des visites.
Convenient and useful. We were able to get into the attractions really fast due to the fast track. Also loved the bosphorus cruise and the museums included in the package.
Jelena and Milica Makevic - Serbia
It is worth every cent we had access to all the must see places and to all forms of public transportation. Our guides were lovely with all types of interesting and mystical stories especially Haluk Barlas who made Hagia Sophia more magical than it already is. I would recommend this to everyone visiting because the IWC team made us feel like we had friends there and were very helpful with everything we asked them.
Marc - Deutschland
Wir können diese Card nur empfehlen, es lohnt sich wirklich. Kein Stress beim Anstehen, gemütliche, witzige Menschen, die führen. Kleine Grüppchen und eine gute Atmosphäre. Die Führungen sind nicht sehr ausführlich, aber man braucht ja auch keine Vorlesung. Ihr habt die Möglichkeit alles selbständig zu machen und müsst die Führung auch nicht machen. Ausserdem gibt die Führung erst einen guten Überblick und dann kann man selber alles weitere erforschen. Mit dabei sind Fahrten mit den öffentlichen Verkehrsmitteln. Alles easy: nix anstehen oder lösen am Automaten. Ihr spart Euch mit dieser Card viel Zeit (Schlangen vor dem Eingang) und schliesslich auch Geld. Do it! :)
Une super équipe des vrais pro....Merci Holuk une vraie encyclopédie vivante .vous nous avez balader à travers l'histoire avec vos anecdotes un vrai plus .
We are so glad to have purchased this card. This card is a must have! The card was delivered to our hotel before we have even arrived, all very convenient.
Simon - Canada
Nous sommes très heureux d'avoir choisis cette carte pour la visite de Hagia Sophia, du palais de Topkapi et de la citerne basilique. Nos guides ont été très professionnels. Merci à Haluk, Eser et Ezgi!
Els - USA
I did not add up if it was truly more economical to get this card. That said, I very much enjoyed the convenience this card offered me as a first time visitor to Istanbul. The guided tours were professional and fun. The no-wait-in-line option is a must. The transportation option is invaluable and easy to use, and add to. The museum pass is fantastic. I also used the shared transport both ways. It is easy, inexpensive and well organized. I find this card, especially for first time visitors, very helpful.
Chibout – France
Cette carte facilite grandement un séjour de quelques jours à Istanbul. Les visites guidées, l'accès coupe-file, la croisière, les billets de transport inclus, ce package permet d'optimiser un temps précieux sur place ! Un merci particulier à Mehmet qui nous a guidé à travers la ville avec beaucoup d'efficacité et de gentillesse pour nous permettre d'arriver à l'heure à notre visite en contournant le marathon !
Elena - Russia
You really get access to nearly all interesting places in Isanbul. But 1) I think you should somehow warn tourists about some places that are in card, but now are on reconstruction. 2) not all guides are great in excursions. Bur some are just wonderful! Thanks to Alid (Or Asid) for the best tour inTopkapi Palace!
Tomáš – Czech Republic
Nagy – Hungary
Es ist eine super Sache gewesen, es war schon im Hotel wo wir angekommen sind, der Guide war toll, der Schnelleinlass hat geklappt. Allerdings hat mir nicht gefallen: online steht dass die Karten 7 Tage gültig sind, die Museumkarte ist aber nur 5 Tage gültig!!!! Das finde ich nicht in Ordnung!!! Das ist Abzocke. Ich würde nicht mehr die Deluxe wählen, sondern nur die günstigeren Varianten wo nur Haghia Sophia, Topkapi und Cisterna Basilika und Istanbulkarte beinhaltet.
Absolutley worth buying. No que, guided tourts plus public teansportation.
Jozef – Czech Republic
Our guide Haluk was excellent - with a great knowledge of history, a sense of humor and psychology of tourists. I will recommend him to friends who are going to Istanbul.
Rolf - Schweiz
Sehr guter Guide mit umfassenden historischen Kenntnissen, geht auf Fragen ein.
Sonja – Netherlands
Heiko - Germany
We ordered the welcome card 2 days before flying to Istanbul - it was delivered just in time to our hotel. Our guide -Adil - was great: his english, his fundamental knowledge, the telling of side stories! In all a good chosen package to explore Istanbul!
Wir waren überaus zufrieden mit den Leistungen, die in der Deluxe-Card angeboten sind, und haben sie häufig genutzt. Die Guides waren sehr freundlich und zuvorkommend und bestachen durch hervorragende Kenntnisse. Da nur wenige Deutsche vor Ort waren, fanden alle Führungen in englisch statt. Die Guides waren sehr gut zu verstehen. Es gibt nichts zu meckern, im Gegenteil. Die eingeschlossenen Eintrittsgelder, der Fastcheck-Einlass und die vielen Fahrten mit den öffentlichen Verkehrsmitteln waren prima. Wir werden bei weiteren Besuchen, die Istanbulkarte erneut buchen. Danke für Alles.
Vivian - Bril
The guide Mehmet Gurler was very kind direct and give all the explanations very well, l hardly recomend this entemprise and this guide.
Silke Tschykalo Germany
Die Istanbul Deluxe Card hat alle unsere Erwartungen erfüllt. Wurde im Hotel am Anreisetag hinterlegt. Super Service. Unkompliziert. Mit der Karte hat man All Inclusive gebucht.... Ich kann die Karte nur weiter empfehlen.... Vielen Dank.
Raimund – Austria
Istanbul war eine tolles Erlebnis und wir kommen wieder.Der Guide war erstklassig..Kommen im Frühjahr wieder
Torben - Denmark
Bought the deluxe card, and it was definitely value for its money. Two special guided tours with Adil was very informative, and it really shows that he is knowledgeble and loves to share the story of Istanbul. All tours were on time, we didnt have to worry about lines or quees. The card gave me acces to places I hadn't even considered, like the mosaic museum which is such an amazing place. I hadn't heard of it before I bought the card. The public transportation card was plenty to what I needed during my time in Istanbul
Marvin – Germany
Timo – United Kingdom
Cards delivered to our hotel as promised. The tour guides were excellent with the Museum Pass and very knowledgeable and friendly. The Istanbul card easy to use on the public transport all over the city. I recommend to everybody to get these cards, they make your life a lot easier. 10/10 Thank you!
Ioana - USA
We purchased the Deluxe version of the Istanbul Welcome Card and couldn't be more satisfied with it. Everything proceeded like clockwork. Emails contained clear instructions re. meeting place and what to expect, even photos showing the guides at the places where you were supposed to meet them. A package containing cards, instructions, maps etc. was waiting for us at the hotel, as promised. We didn't think we were going to use the transportation cards, since we tend to walk everywhere, but they came in really handy for some of the really remote attractions. We even used the tram going out to dinner on a rainy evening. The historian guide, Adil, was very well informed, he answered all our unscripted questions in lots of detail. The other staff we interacted with was personable and willing to provide practical advice regarding means of transportation, what to visit off the beaten path and in what order. We even got a great suggestion for a baklava place :-) We would use this company's services again without hesitation.
F+F from Switzerland
Get a Museum Pass and/or a guide to Istanbul's touristic highlights as well as the Istanbul Card all in one. Easy buying process and direct delivery to your hotel ... being a tourist made easy!
Adi - Romania
Very good investment. Great card! Very friendly guide, very nice stories Thank you, Adil!
Cibik , Berlin-Germany
Everything was perfect. We had a lot of fun with our guide Adil. I will visit Istanbul again
Jose Robledo- USA
This Istambul card makes getting around in Istanbul very easy and with fast entry to the museums.
Antonio - España
Estuve en Estambul por primera vez en agosto de 2019 y he de reconocer que la Istanbul Welcome Card ha sido de gran ayuda. Había optado por la versión Deluxe y los servicios que ofrecen tanto el Museum Pass, con las visitas guiadas a Santa Sofía, la Basílica-Cisterna y al palacio de Topkapi de la mano Adil - guía muy competente y didáctico - como la Istanbul Kart (para el transporte público) fueron muy útiles durante los 5 días que duró mi estancia. Es por ello que animo a confiar en la Istanbul Welcome Card para descubrir los encantos y las tesoros de la ciudad sin preocuparse por las largas colas antes de entrar a visitar los museos y monumentos.
Ms I ANDERSON - UK
My boyfriend and I visited Istanbul for 4 days. I have purchased deluxe Istanbul Welcome card and It was the best investment you could make when visiting Istanbul. We had 20 rides for 4 days ( each!) And 3 brilliant tours , and free entry to many museums. Tour guides were easy to find, very friendly and helpfull I want to thank to all of them. If visiting Istanbul , it is a MUST..in our opinions
ANGELO – Italy
La Istambul Card è un ottimo strumento per muoversi con gran piacere, entrare nei musei, moschee, chiese e splendidi palazzi saltando le file e attese estenuanti. Dovrebbe includere anche i palazzi Dolmabahçe, Beylerbeyi, Yildiz e Küçüksu, magari anche con un prezzo diverso.
Joana – Portugal
Foi óptimo poder visitar os museus sem ter que esperar em filas. Boa qualidade preço é muito prático para quem tem uma estadia curta.
Hadeel Kadir - Iraqi lives in New Zealand
Excellent. Saved us lots of time. The historian guides on both days (we chose to do the Basilica and Topkapi on first day and Aya Sophia on the second day). The guide Adil on the the first day and Hal on the second day were amazingly knowledgeable and sweet. Thank you and we highly recommend it
Jahanzeb Ashraf - USA/Pakistan
Historian Guide Mr. Adil is very professional and dedicated. I came to turkey 1st time, so it helped me a lot. Other thing it’s very cheap when you use your card without card it may be very expensive and time consuming.
Juneta - Malaysia
I got this card at the very last minute but it got delivered right at the hotel super fast. It was there when I arrived and I could start using it straight away. Joined the 3 tours - no questions asked even though my name was not yet in their system! The tour guide was very good and friendly. This card saved a lot of time on my part since I was in Istanbul for a short period. Definitely worth getting if you want to skip the hassle during your holiday!
The Istanbul Premium Welcome card was perfect for us for the week that we were there. We are a family of eight people and this card covered the main tourist attractions and the travel. We travelled quite a bit on the trams but still did not need to top up throughout the week at all. We didn’t have the need spend a penny on travel or any attractions. The service from the team was outstanding from the moment the cards were ordered through to receiving them at the hotel. The tour guide we had, Adil, was very knowledgeable. Thank you, it made our tour much more interesting.
T I - USA
I would highly recommend anybody planning on visiting the major attractions and museums in Istanbul to purchase this card. We ordered it 2:30 AM and it was delivered to our hotel by 1:30 PM. This card saves time waiting in the line and also included the 90 minutes Boshporus cruise. Their tour guides are very knowledgeable and easy to find in their red shirts in front of Hagia Sophia. Our guide Adil was very informative and took the tour on a reasonable pace giving time to take pictures and answer questions. We were able to cover the Hagia Sophia, Basicila Cistern and Topkapi Palace in one day with Adil.
Rui G - Portugal
Very good deal. And a fantastic team support???? Many thanks to our guide Adil????
Man sollte aber auch über Feiertage im Reisezeitraum informieren! Ich war vom 11.-15.8 in Istanbul (4 Tage Opferfest !)
Glória Silva, portugal
Irina Andreea - Romania
The Istanbul Welcome Card is a very good choice especially for the skip the line advantage ( the lines at the museum can be huge sometimes) , but also for the tours with the historian guide . We had today all the three tours (Hagia Sophia, Basilica Cistern and Topkapi Palace and Harem) and he had the pleasure to have as a guide Adil Fide. He made our visits to very interesting by presenting details about the culture, history, habits and life style of sultans in very good english. He answered to all our questions, he had patience explaining things and making sure that everyone understood the information. He also made these experience funny and the information easy to understand for our 12 years old son. Back to the Istanbul Welcome cards is nice that they include a cruise on Bosphorus. We had that yesterday and is breath taking. The city is wonderful and the audioguide helped us learn so many things about it. I would recommend that Dolmabahçe Palace be included in the Istanbul Welcome card, for easy access and better experience. We haven’t used the public transportation yet because is very crowded and we also like to explore the city by foot. To resume, we think that Istanbul Welcome Card Deluxe is a good choice, we saved money and time and we gain wonderful memories.
We had a great time .....with istanbul welcome card our tour was so easy.....thx a lot
Rachida aus Deutschland
Dank der Istanbul Welcomecard wurde unser Kurztrip Perfekt.Ganz zu unseren Überraschung wurden wir schon vor unserem Istanbultrip freundlichts Beraten.Bei der Ankunft in unserem Hotel in Istanbul waren die Karten für die einzelnen Aktionen und die Fahrkarten für die Metro bereits in der Rezeption hinterlegt. Mit der Metrocard die auch in unserem Umschlag war konnten wir direkt los zu den Museen vor Ort standen auch mehrer Mitarbeiter für alle fragen zur Verfügung. Wir wurden vom Historiker direkt durch die lange Warteschleife mitgenommen und haben uns somit die lange Wartezeit erspart, dadurch konnten wir an einem Tag auch mehrere Museen besuchen.Der Historiker Yücel war super es war sehr spannend und auch mal lustig .Ich kann jedem diese Karten empfehlen da man sich damit viel Zeit und ärger erspart und somit auch gut Vorbereitet ist für den Urlaub.Der Preis ist super und aufjedenfall angemessen. Istanbul war der Hammer ich werde aufjednfall nochmal hinfliegen und beim nächsten mal aufjedenfall auch noch mal die Istanbul Welcomcard buchen.
Iuliia from Ukraine
I have got Deluxe card and Dolmabahçe tour from them and we spent amazing time with excellent guide Adil, he was very knowledgeable. I really recommend it. I put only 4 stars, because I purchased Princess Islands ferry tickets too and had not very nice experience, besides that the price was 2 times bigger from real ticket price (
The IWC Deluxe was the perfect choice in Istanbul. The tours in Hagia Sophia and TopKapi Sarayi are the best I have ever done with a group! The cost of the card is definitely small compared to what you have to give for all the things included. However, I have to point out that excluding Dolmabahce Sarayi is the sole disadvantage of the card.
Our tour guide, Adil from Istanbul Welcome Card, made our experience amazing. He’s a very smart person, full of information and with answers to every question that my crazy mind thought of asking. Because we had welcome card, we didn’t have to pay extra for entry, so I would definitely recommend it. Now back to the palace... it is out of this world, from the architecture to the trees and gardens inside, it is breathtaking. There is purple marble from Egypt inside that I’ve never had the pleasure to see before. The tiles on the walls date back to the 16th century and that makes me think how ahead of time they were then. Heated floors, marble bathrooms, mind blowing richness. I have also found out that it’s all patched with materials from everywhere and different centuries. It is like a massive jewel in the heart of Istanbul. On top of all that, the view from the last part of the palace is definitely the best one, looking over Bosphorus. I would definitely recommend getting a tour guide so that a bit of the Turkish history and Sultans lives gets in your heart, cause believe me, it will never leave it.
Istvan – Hungary
Iskoristili smo sve što obuhvata vaša ponuda. Vođene ture su bile sjajne, naš vodič Adil veoma interesantno priča o svakoj znamenitosti,istoriji. . .
Marco - Italy
The idea of having a single ticket for 12 attractions (with 3 guided tours) and a 90 minute cruise on the Bosphorus is very good, and the price is reasonable; anyway two complaints: 5 days couldn’t be enough for visiting all the sites in a comfortable way; you should warn that the Fethiye Museum has been closed for restoration since April 2019: I went there and got very sorry.
Nicole - Germany
Die Karte lohnt sich alleine schon, weil man einfach an den langen Schlangen vorbei in die Museen und Sehenswürdigkeiten gehen kann. Die Führungen durch die örtlichen Historiker sind ausgezeichnet und lohnen sich sehr für die Besuche in der Hagia Sophia und dem Tokapi Palast. Insgesamt eine sehr gute Abwicklung: Unterlagen und Karten liegen im Hotel bereit, die Treffpunkte sind gut zu finden und die Mitarbeiter sehr freundlich. Der Einlass war überall vollkommen unproblematisch. Immer wieder!
We had the most wonderful time with Adil turistic guide. Wonderful person with the most fantastic knoledge about the history. Thank you Adil for making our time in Istanbul so full of information. With this card you can go for a boat crusing around the Golden horn, go through the city with the tram, bus, boat...Don't hasitate, take it and fell the Istanbul.
Alex - Scotland
From the extremely qualified tour guides to all the other benefits we got through purchasing this card, I can definitely say it was the best deal we could ever make. We went for the Deluxe card, which gave us everything and more! Keep up the good work, guys!❤️
Helena Daza, Colombia
Es una buena tarjeta para conocer Estambul y sus principales atracciones. Ayuda mucho con el transporte pues sirve para todo el sistema. Tuvimos una sola dificultad y fue que en ocasiones nos costó mucho encontrar los guías y el crucero fue súper difícil no se explica claramente en donde está el barco. Por lo demás muy buena
Tis card is a must have when you visit Istanbul. It gives you all you need for experiencing this amazing, vibrant city, such as quick access to all the sites listed, free public transport and so on. We really loved and appreciated this card.
I have no more to thank for the service given. In our case they had changed our hotel and we went to the office where they gave us the card in person even though they had sent it. Not only did they solve the issue of the card, but we were also accompanied by a person from the office where the Bosphorus cruises departed. They were very friendly and resolved our problems instantly since the hotel change the travel agency did at the last minute. The only drawback we had with the Museum card was in the Cistern (Istanbul) where they charged us the ticket despite being included, but, we were left with the feeling that it was a revival of the person of the place and not because of a problem of the card since it worked perfectly in ALL places avoiding time and queues and without paying anything extra. } Thanks for making us stay great!
The welcome card was great but it would have been better if Dolmabahçe and Galata Tower were included.
Mumtaz Ally South Africa
This card really helped us with quick access into museums and 20% discounts when purchasing items from the museum stores and other stores listed. We booked online for the Sultan photo shoot and when we arrived there they did not know what we were talking about. So perhaps inform partners of this offering. Other than that I would highly recommend this card
The guide was fantastic. Everything has worked perfect. It was a really good choise.
David – Portugal
Muito bom, para o que oferece torna-se barato e é muito fácil de utilizar, a entrega da documentação e voucher no Hotel, correu espetacularmente bem.
Rita – Hong Kong
With museum card and transportation card, u don't need to care about the in town transportation. But as the museum card won't cover all famous museum, u may need to check in details before u go to museum.
Rae and Matt from nz
The card was great to bypass all those lines. With the delux card we thoroughly enjoyed the three tours (Hagia Sophia, basilica cistern and Topkapi Palace) with an historian. The museum pass was good to use and the travel card for use on bus, boat, tram and metro was invaluable.
Viktoria - Deutschland
Alles hat perfekt funktioniert! Kann diese Karte jedem empfehlen, der die großartige Stadt Istanbul erkunden möchte.
Janet – United Kingdom
Quick entry with very knowledgable and helpful guides. The actual meeting points can be a bit vague but once you recognise their red T-shirts then it’s easy.
Heike - Germany
Excellent tours with guide Adil, we learnt a lot! We´ll come on another tour next time!! Thanks!
Eveline – Austria
Museums Ticket - kein Anstellen an den Kassen - perfekt. Istanbul Kart - gültig auf allen Verkehrsmitteln inkl. Fähren und Seilbahnen. Tanzende Derwische - gute Vorstellung, eindrucksvoll. Bosporus Schifffahrt - großes Schiff, interessante Runde entlang der beiden Küstenlinien.
Bob United Kingdom
Ordered the cards based on the excellent reviews and quick calculations on individual entry prices had we done it ad hoc. The clincher was the fast track entries with an Historian, as a guide giving us a wealth of information, turned out to be the best decision we made. The Istanbul metro card with 20 trips loaded allowed us to get from one side of the city to the other without a hitch. I highly recommend this card to anyone who's going to spend a few days in Istanbul.
Ann – Canada
Best Buy we made in Istanbul
Annette aus Deutschland
wir haben den tollen, sehr freundlichen und kompetenten Service incl. Bazar-Führung sehr genossen. Die Museumsführungen, die Bosporusfahrt und die Tram/Fünikular etc. waren hervorragend. Leider waren wir nur 4 Tage dort und konnten nicht alles nutzen, aber es war eine schöne Zeit. Danke!!
Rosalia – Italy
I tour organizzati sono molto belli e faccio molti complimenti anche alla guida turistica. Sarebbero da incrementare gli orari per i tour, solo la mattina è un po' poco per che fa un soggiorno breve come il nostro. Inoltre è stato belle trovare la card in hotel però magari potrebbe essere utile un pass digitale da poter usare per l'autobus da e per aeroporto, noi abbiamo dovuto fare un'altra card. Inoltre come spunto di miglioramento vi consiglio di inserire nel pacchetto una mappa della città, in modo che chi come noi ha problemi di connessione all'estero si possa comunque orientare.
Deluxe Card paid off - 12 museums, fast tracking, Bosphorus Cruse, public transportation tickets - we didn't wast our time on waiting in line. Very, very inspiring walk through historical life cycle of Aya Sofya. Tour guide was very kind and he answered on all question about Aya Sofya and Topkapi Palace.
Deborah Stretton - United Kingdom
We booked a deluxe pass for our week in Istanbul. It was excellent value for money. The tours of Hagia Sophia, the Ciscerns and the Topkari place were very good - a big thank you to our tour guide Adil who was excellent!
Jozef - Slovakia
K - Austria
- perfect service - upon arrival, all documents already awaited us in the hotel - good description of all services/vouchers included in the Deluxe card package - the tour guide was skilled and very friendly, picked us up sharp in time, everything worked very well
Monika - Estonia
Although I had been to Istanbul many times before, this was the first time I decided to use the Istanbul Welcome Card and I think this was a very good decision. Since I wanted to visit several museums again, we chose the deluxe card. The biggest advantage was skipping the ticket lines which were incredibly long due to high season. We also went on an extremely enjoyable tour to Topkapi palace with the historian guide, which I really recommend to everybody, since he is very passionate about his job and he really manages to make the place interesting. We also enjoyed the free entrance to other museums, some of which we would most probably otherwise not have visited but were quite interesting, the Bosphorus boat tour, the included public transport tickets and also discounts on the airport transfer and the Whirling Dervishes ceremony at Sirkeci (Orient Express) train station. Before buying the card, I emailed them with some questions and I always got prompt and helpful replies. Their service is also very friendly and reliable. All in all, we will most probably buy the Istanbul Welcome Card again next time in Istanbul.
Yvonne - Malaysia
One of the best decisions I made this trip to Istanbul was to purchase the IWC - Deluxe package! I loved that it includes 3 flexible guided tours and our tour guide was very knowledgeable about the history of the Aya Sofia, Basilica Cistern and the Topkapı Palace. There are also various discounts that comes with the card too, don’t miss the Whirling Dervishes at the Sirkeci Train Station and the Turkish Bath at Cambelitas Hammam!
Ivica - Germany
The card helps to save a lot of money and helps visiting all the sightseeing places!
Great guide in te tours and the most important thing: no queues. Easy to book and clear information. I Would definitely opt for this service again.
Georg - Germany
Very well organized. Excellent tour guide. Highly recommended.
lluengo - Spain
Con la tarjeta de los museos se saltas las colas y además tienes visita guiada de Topkapi, Santa Sofia y la cisterna. La experiencia es tal cual te dice la web. Cuando llegas al hotel el primer día en la recepción te entregan el sobre con toda la documentación y las tarjetas Pensaba que no íbamos a utilizar la del transporte público, pero si la usamos: el trafico es tan horrible que en algunos momentos con el tranvía llegas antes que cogiendo un taxi
Irena – Oman
It was easy to book this service with all the information available beforehand, got my pack delivered to my hotel upon arrival so could start using the cards right away. Even got the confirmation call immediately after the purchase. The historian Guide was very good, very knowledgeable and speaking excellent English. Would definitely opt for this service again when in Istanbul as there was no time to visit all the museum's and activities included in my short 3-day stay in the city'
Sabine - Deutschland
Pia – Sweden
Olga - Russia
Kerim - Germany
Alle Tickets, die ich für meine Reise brauchte, waren inklusive und sofort einsatzbereit. Die Touren mit dem Historiker-Reiseführer waren einfach unglaublich.
Diamantino – Portugal
Só pela oportunidade de visitar a havia sofia e o harem com um guia e excelente.
Hannes – Germany
Alle Tickets, die ich für meine Reise brauchte, waren inklusive und sofort einsatzbereit. Auch ein Lob an den Stadtführer der uns die Historischen Gebäude und Ereignisse verständlich übermittelte, und geduldig und Freundlich auf unsere Fragen einging.
Chris - USA
I bought the Istanbul Welcome Card because a friend of mine recommended it. I received the package right in my hotel. Inside the package were my transportations and Bosphorus cruise tickets, the pass for the museums and vouchers for the Hagia Sophia, Topkapi Palace and Harem tours. With the pass and the guided tours I was able to avoid the long queues in front of the museums. The guide was great, he even was a historian. He had a lot to tell, even things that are not in every book. The transportation tickets also paid off. I used them at the metro, ferry and tram. The Bosporus tour was great as well. The view of the city from the seaside was spectacular. I as well received discounts at very nice restaurants and activities. My Istanbul trip became cheaper than expected and I saved a lot time without searching for anything.
Derya - Mannheim
Die Istanbul Welcome Card ist eine großartige Möglichkeit, die Stadt zu erkunden. Sie können den Museumspass und die Fahrkarte zusammen mit den optionalen Führungen so flexibel benutzen, wie Sie es möchten. Die Topkapi-Palast und Hagia Sophia führungen unter der Leitung von Emre waren sehr gut und gaben einen faszinierenden Einblick in die Geschichte dieser Orte und ihre Besonderheiten. Ein Kritikpunkt ist die Anleitung zur Freischaltung der Fahrkarte per SMS. Dies ist nicht notwendig es sei denn, Sie haben eine registrierte türkische Telefonnummer. Der von Ihnen benötigte HES-Code, der beim Ausfüllen des Besuchersuchformulars bereitgestellt wird, das Sie vor der Einreise in die Türkei ausfüllen müssen - es ist kein SMS-Text erforderlich.
IZASKUN- BASQUE COUNTRY
GREAT CARD TO SEE DIFFERENT SITES AT A VERY REASONABLE PRICE. I HAVE TO THANK BURHAN FOR HIS ATTENTION. EXCELLENT WORKMAN, EXCEPTIONAL JOB. THANK YOU VERY MUCH BURHAN!!!!
I booked it and they shared a qr code and we visited so many hşistorical andamazing museums easily. Great service thank you guys!
Skip the lines. At first I wasnt sure which news stand they are referring to but once found super easy. Didnt have a host or tour guide
We visited the Topkapi Palace with Emre. Hi was really professional! Hes got a deep and wind knowledge and he was really kind. Recommand honestly. Thanks, Emre!
Do not buy it! Several important museums are closed, and some others are not worthy.many important others are not included. Do not suggest at all!!
Ayob - Germany
I can assume usually the card is worth it but the only good thing was skipping the lines. Both the blue mosque and the cisterna were closed due to Restauration and it wasnt mentioned on the webpage except for the blue mosque. It was nice to just go and get in immediately. Check before if everything you want to visit is actually available
Yixiong - China
Very good experience. This card led me to various great places that I should not miss. At Topkapı Palace I accidentally ran into Mr. Selahattin Emre Sirmen before I started my visit, and Mr. Sirmen has given me a very professional and instructive introduction to the Palace and to the Ottoman History. He is a nice man and I hope to meet him at the next time I come to Istanbul. One suggestion from me is to send a map with the location of your pick-up kiosks.
Hlib - Ukraine
All is fine
Great tour with Haluk. Hidden parts of Hagia sofia complex which we wouldnt see without him. A lot of interesting history about both cultures: cristian and islamic.
Great Museums, easy access
Roman Kopriva, Czechia-Germany
Der Preis des Museumspasses auf der www der Tourist-Information Istanbul (35 €) ist gravierend anders als beim Kauf in der Hagia Sofia (295 TL - 5 Tage), man rechne nach ... ... Man soll 14 Denkmäler (Januar 2020) besuchen können, im Shop war man nicht imstande, eine Liste dieser Denkmäler auszuhändigen, die www gibt nur 11 an. Fethiye Camii geschlossen, wo gibt es bitte diese Info, die entsprechende www. des Denkmals funktioniert nicht. Hagia Sophia entgegen der Info des türkischen. Ministeriums geschlossen, der Topkapi Palais wieder dienstags ... Ein bisschen mehr touristenfreundlicher könnte es wohl schon zugehen ... Im Tschechischen sagt man eben türkische Wirtschaft....
Hat alles super funktioniert. Kann ich jedem nur weiterempfehlen.
Yu Chen Liu (Germany)
I ordered the card online and the ordering process was really clear and smooth. The pickup in front of the Hagia Sophia also went really well, as there are multiple time slots to pick up the Istanbul Museum Pass within a day, along with helpful staff members to assist us. This pass really saves a lot of time when visiting Istanbul, as there are always a lot of tourists queuing up in front the most famous tourist attractions, such as Hagia Sophia or Topkapi Palace. Regarding its value, it's also really worth it if more than 3 or 4 museums/sites are visited. Highly recommend this pass in terms of both time-wise and economic-wise.
Carina - Germany
I ordered my card online and was able to pick it up from a guide at Hagia Sofia. It was convenient since I could visit that right away. There are many other included museums and I think it's a very economic option in monetary terms but mostly in time that is not spent on queueing anymore.
Raimund Seitz, Leipzig, Germany
The handover of the cards went well. In future, the card holder should be allowed to pass through the fast track into the monuments. Otherwise the advantage is only not to wait at the ticket counter. General impression was good.
Pablo y Telma (España)
Es una buena opción para ahorrarte las largas colas si vas con los día contados :). La que cogimos nosotros no incluía la Cisterna ( una pena, tuvimos que pagarlo a parte), por lo demás todo correcto. No entregan mapa con la tarjeta, un fallo, considero que deberían hacerlo y a poder ser en el idioma correcto :) Nosotros no fuimos capaces de encontrar ni un solo mapa que estuviera en español , je je je .
Todo fue muy bien. La recogimos junto a la entrada de Santa Sofía, donde dice la publicidad. Entramos sin colas en todos los monumentos. No hubo ninguna pega. Si es verdad q
Marie - France
Prendre la Istanbul carte des musées nous aurait coûté moins cher (dès qu'on fait environ 3 musées) et nous aurait servi de coupe-file partout.
We were in Istanbul 5 days and combined with an IstanbulKart and ir really did speed up access. Great service thanks guys. Buy a single IstanbulKart for the trams, bus and metro and you will get to see a whole deal of this wonderful city.
Isabel - España
La tarjeta esta bien, fácil de recoger al lado de Santa Sofia. Aunque el museo Fethiye - Pammakaristos, esta cerrado en obras, y el Fuerte Rumeli es imposible de ver. Sin embargo, me pareció raro que no nos dieran un mapa con la localización de los museos, los horarios ni otra importante información. Está claro que se puede seguir mejorando en esto.
Andy - England
We were in Istanbul for 5 days so managed to make great use of this pass. As well as skipping queues at the popular museums, the pass encouraged us to check out a wider variety of places than we might have otherwise done. The Chora museum (beautiful Byzantine Mosaics from the 1300s) in particular, an out of the way gem; the archaeological museum has some very ancient treasures, and the museum of Islamic Art is very well laid out & explained. Add to this the Topkape Palace and Hagia Sophia and we feel we got really value from this card. Definitely recommended for a cultural trip; not sure if it would be worth it for family visits as the museums are not very interactive for children
I have a complaint. The first day we arrived it was bairam, so nobody was waiting in front of Hagia Sofia and nobody answered phone. After 2 hours of searching your agency it was closed, so we lost almost whole first day. Someone shoud tell us about holiday as you have known our date of arrival. Otherwise card works perfectly. It would be nice to add small map of museums that are included.
very good was the museum card. At the Archeological Museum you have to go to the toilet in the Topkapi Museum shop and afterwards you will not be able to visit the archaeological museum without a second pay for the visit. Does not work !!!! Most of the archaeological museum was also in renovation for the full price. very useful is the Istanbul Card for bus and tram. But it is very unpleasant that the tram machines are not written in English. You have to find someone who helps you to charge the card. Istanbul is a cultural dream!! I love this city very much.
Mihailo - Serbia
I was in Istanbul for a conference and traveled with my wife, so we (partly) turned the trip into a small city-break as well. So out of five days altogether, we had only about two to really visit the sites. And in a city that big and crowded (and it is BIG, something like twice the size of New York) plus packed with monuments you would like to visit -- you don't have much time to wait in lines to buy every individual ticket. This much we knew beforehand so we decided it was probably safer to purchase a Museum Pass in advance. Yet we realized how lucky we were to have done this only after we arrived. When you first reach, for instance, Aya/Hagia Sophia, and realize there are something like 200 to 400 people standing in the line, waiting to purchase that one ticket, and you can use the pass to enter the building practically immediately (separate, speeded entry) -- you realize this makes all the difference. And when you see the situation repeats in front of almost EVERY museum (e.g. the Topkapi is just behind the Hagia Sophia, but you have to repeat the procedure - with hundreds queuing for the ticket - again!), you understand the pass is really a huge advantage. In short, before arriving in Istanbul, friends told us to pick one or two things to see, as there will be no more time in two days. With the pass, we made it to the Hagia Sophia, Topkapi (with the Harem, again separate ticket/entrance), Hagia Irene, the Blue Mosque (free entrance), Chora Church, the Archeological Museum and the Museum of Mosaics. Had we had one or two more days, we would probably have made it to all twelve museums listed in the pass (ours was valid for five days anyway). Also, the passes awaited us at the reception of our hotel when we arrived, as agreed. Nice and easy. No criticism I can think of, except that I would have loved the pass to have been valid for the Cistern as well (across the street from the Hypodrome). For some reason, it seems they only take cash for entrance there, again there was a huge line, so we didn't make it. Perhaps something IstanbulWelcomeCard might want to consider in the future. But in general, I would highly recommend this pass in case you don't have too much time and prefer not to queue (and who does?).
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